Privacy Policy
Last updated: May 10, 2026
Sublimation Co. (“we”, “us”, or “our”) operates the website sublimationco.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Site.
We value your privacy. By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
A. Information You Provide to Us:
- Account Information: When you register for an account (including LearnDash courses), we collect your name, email address, username, and password.
- Purchase Information: When you buy a product or course, we collect your billing address, shipping address, payment information (processed via a third-party gateway, not stored by us), and order history.
- Contact Information: When you fill out a contact form, subscribe to our newsletter, or leave a comment, we collect your name and email address.
B. Information Collected Automatically:
- Usage Data: IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Cookies & Tracking: We use cookies (small data files stored on your device) to remember your preferences, manage your shopping cart (WooCommerce), and analyze site traffic.
2. How We Use Your Information
Sublimation Co. uses the collected data for various purposes:
- To process transactions and deliver digital/physical products.
- To provide and maintain our Site and LearnDash courses.
- To notify you about changes to our Service or policies.
- To provide customer support.
- To gather analysis or valuable information so we can improve the Site.
- To monitor the usage of the Site and prevent fraud.
- To send you marketing emails (only if you have opted in).
3. Legal Basis for Processing (GDPR Compliance for EU Visitors)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific data and context. We typically process your data because:
- Contractual necessity: To fulfill a purchase or provide a course you enrolled in.
- Legitimate interests: To improve our website and prevent fraud.
- Consent: You have given us clear permission to do so (e.g., for marketing emails).
4. Third-Party Services & Sharing of Data
We do not sell your personal data. However, we use third-party services to run our business, who may process your data:
| Service | Purpose | Privacy Link |
|---|---|---|
| WordPress | CMS & Platform Infrastructure | WordPress Privacy |
| WooCommerce | Shopping cart & order management | WooCommerce Privacy |
| LearnDash | Course management & tracking | LearnDash Privacy |
| Rank Math SEO | Analytics & search optimization | Rank Math Privacy |
| WPForms | Contact form data collection | WPForms Privacy |
| Site Kit (Google) | Analytics & AdSense (if used) | Google Privacy |
| Payment Processors (Stripe/PayPal) | Payment handling | See processor’s site |
Affiliate Disclaimer Reminder: As noted in our Disclaimers, the Site contains affiliate links. Clicking these links may result in third-party cookies being placed by the affiliate network (e.g., Amazon, ShareASale) to track referrals for commission purposes. We do not control those cookies.
5. Comments and User Content
When visitors leave comments on the Site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection (via Akismet or similar).
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
6. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.
- Account information: Retained until you delete your account.
- Purchase history: Retained for legal (tax) and warranty purposes (typically 7 years).
- Comments: Retained indefinitely.
7. Your Data Protection Rights (Depending on Your Location)
Depending on your location (EEA, UK, California, Canada, etc.), you may have the following rights:
- The Right to Access – Request copies of your personal data.
- The Right to Rectification – Correct inaccurate information.
- The Right to Erasure (“Right to be Forgotten”) – Request deletion of your data.
- The Right to Restrict Processing – Object to how we use your data.
- The Right to Data Portability – Request a machine-readable copy of your data.
- The Right to Opt-out of Sale (CCPA) – We do not sell data currently.
To exercise these rights, please contact us at: contact@sublimationco.com
8. Children’s Privacy
Our Site does not address anyone under the age of 13 (or 16 in some regions). We do not knowingly collect personally identifiable information from children. If you are a parent and believe your child has provided us with data, please contact us.
9. Security
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information (SSL encryption, secure hosting), we cannot guarantee its absolute security.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: contact@sublimationco.com