Shipping & Returns Policy

Last updated: May 10, 2026

This Shipping & Returns Policy outlines the terms and conditions regarding shipping and returns for products purchased from Sublimation Co. (“we,” “us,” or “our”) via sublimationco.com (the “Site”).

1. Digital Products

Sublimation Co. primarily offers digital products, including sublimation files, SVGs, and other downloadable content. As such, there are no physical items to be shipped.

Delivery of Digital Products

Upon successful completion of your purchase, your digital products will be made available for immediate download. You will typically receive an email with a download link, and your purchased files will also be accessible from your account dashboard on the Site.

Returns and Refunds for Digital Products

Due to the nature of digital goods, all sales of digital products are final and non-refundable once the product has been downloaded or accessed. We encourage you to carefully review product descriptions and compatibility requirements before making a purchase.

However, customer satisfaction is very important to us. If you experience any technical issues with a digital file (e.g., corrupted file, incorrect format) or if there was an error in your order, please contact us at contact@sublimationco.com within [e.g., 7 days] of your purchase. We will work diligently to resolve the issue, which may include providing a corrected file or, in rare cases, issuing a refund at our sole discretion if a resolution cannot be found.

2. Physical Products (If Applicable)

Currently, Sublimation Co. does not sell or ship physical products. This section is included for informational purposes should our offerings expand in the future.

If we begin to offer physical products, this policy will be updated to include detailed information regarding:

•Shipping Methods and Costs: Available shipping options, delivery times, and associated costs.

•Shipping Destinations: Countries or regions to which we ship physical products.

•Order Processing Time: The time required to process and dispatch physical orders.

•Tracking Information: How to track your physical order.

•Returns and Exchanges for Physical Products: Conditions for returning or exchanging physical goods, including eligibility criteria, return process, and refund/exchange options.

•Damaged or Defective Physical Products: Procedures for reporting and resolving issues with damaged or defective physical items.

3. Contact Us

For any questions regarding our Shipping & Returns Policy, please contact us:

Email: contact@sublimationco.com